Our support model is at the heart of what we do, underpinning all of our business streams.

From the moment your software is installed we support you, resolving any issues as they arise. We tailor your level of support to fit your available in-house expertise and your use of the application.

Rather than a call centre, Solutions Support is more of a customer relationship centre.

We pride ourselves on providing a response which is both personal and timely. No question is too silly to ask – we will always help in any way we can.

Our Solution Specialists ensure our client's calls are handled by the person best equipped to assist from the start and the customer is kept informed of how their query is progressing every step of the way.

The ComOps Help Desk is your online portal to Solutions Support. Log, view and update your queries online at a time of convenience to you. The helpdesk ensures that you always have access to Solutions Support 24 hours a day, 7 days a week.  

For further information, please download our Client Services brochure: