Login  |  Site Map  |  
Search:
Home >Services > Professional Services  
Professional Services

 

System Implementations shouldn’t be a headache

ComOps Professional Services comprises a passionate group of multi-skilled experts who are committed to getting a great result. 
We have a wealth of experience in implementing systems into organisations of all sizes and geographies.
 
ComOps Consultants can manage your implementation project from inception to post-implementation review, providing assistance in such areas as:
 
 
Project Mobilisation

Project initiation · Project Management · Issue and Risk Maintenance · Stakeholder Identification · Key Success Indicators · Project Governance
Analysis
 Business Requirements · Knowledge Transfer to Stakeholder · Functional Workshops  · Process Gathering / Re-Engineering / Mapping · Functional Specifications
Technology User Authentication and Management · Data migration from other systems · User access - Technical specifications · System Integrations · System Configurations · System Customisations
Change Management Change Management Strategy · Audience Identification and Barriers to Success · Training, Support and Communication Strategies · Collateral · Training Guides · Training Logistics · FAQs · Intranet/Internet Content · Custome eContent, eLearning and mLearning · Knowledge Transfer Training Strategies 
Testing Testing Strategy Development · Test Script Development · Automated Test Tools · User Acceptance Testing
Pilot Pilot design · Execution · Review and Evaluation
Go-live System Handover · Training
Post Implementation Review  
Moving from Project Mode to Business as Usual mode. · Continuous Improvement · Evaluation


What makes us different?

We have developed our implementation methodology after many years of experience. It’s called VESPA and is a mode of working which can be overlaid onto an existing project management methodology (PRINCE2, ASAP etc) or used on it’s own.
 
We want to ensure minimal risk to you, and to deliver a solution that exceeds your expectations, now and into the future.
 

 
VESPA stands for:
 

Visible

 
ComOps ensures that you are ‘kept in the loop’ at all project stages. Full project planning, weekly traffic light reports and visible escalation points ensure that both you and ComOps project staff are aware of project progress.
Easy
Why make it complex?. We want to get from A to B in the project quickly and simply.
Structured
Any software implementation project must conform to a certain sequence of events, so our implementation steps form a pathway to success.
Pragmatic
We are very proud to be practical in approach. We see no need to create unnecessary steps in a project timeline, or become bogged down in unnecessary paperwork. This being said, ComOps conforms strictly to project governance, sign-off points and necessary supporting documentation. We begin with the successful end in mind.
Agile
VESPA is adaptable enough to work with other project management methodologies and still work effectively

 
  
The ComOps Professional Services Consultants can manage your implementation project from inception to post-implementation review providing assistance in areas such as:
  • Business Requirements Gathering
  • Process Re-engineering and Mapping
  • Project Management
  • Change Management
  • Testing Strategy and Facilitation
  • System Integration
  • Content Management
  • Knowledge Transfer – Training for your entire audience
  • Project Governance

For further information, please download our Client Services brochure:

  

You want a successful project
and we love doing work we can be proud of well into the future.